Q: Do you deliver cold rooms to my location?
Yes. We offer fast, Australia-wide delivery. Our team transports the unit to your site, positions it safely and ensures it’s ready to operate.

Q: How long does setup take?
Most units are ready to run within minutes of arrival. Simply connect power, set your temperature and you’re operational.

Q: Can cold rooms be delivered to tight or difficult sites?
Yes. Our compact design and experienced delivery team allow placement in car parks, laneways, loading docks and other restricted areas. Let us know your access conditions during booking.

Q: What kind of power supply is needed?
Most 3m and some 6m units operate on a standard 10A or 15A plug. Larger units or freezer rooms may require 20A–32A connections. We’ll confirm the exact power requirement when you choose your unit.

Q: Can a cold room run on a generator?
Yes. Our units can operate on compatible generators, provided they meet the required wattage and stable output.

Q: Do I need a dedicated power circuit?
A dedicated circuit is recommended—especially for freezer rooms—to ensure consistent temperature control.

Q: Do I need to maintain the unit?
For hire units, general cleanliness and safe usage are all that’s required. We handle all mechanical servicing.

Q: What if something goes wrong during hire?
We offer 24/7 support for breakdowns, temperature issues or operational questions. Our team will repair or replace the unit as required.

Q: How often are cold rooms serviced?
All hire units undergo regular maintenance and quality checks. Purchased units come with standard service recommendations for long-term reliability.

Q: Do purchased cold rooms come with a warranty?
Yes. All new units include a manufacturer’s warranty on refrigeration systems, electrical components and structural panels. Ex-hire units include a limited warranty (details provided in sales quote).

Q: Is technical support available after purchase?
Absolutely. We provide ongoing customer support for operational questions, parts, servicing and troubleshooting.

Q: Should I hire or buy a cold room?
It depends on your usage:

• Hire is ideal for short-term or seasonal needs, events, emergencies or temporary storage during kitchen upgrades.

• Buy is best for businesses needing long-term, reliable refrigeration with full ownership and customisation options.

Q: Do you offer finance or lease-to-own?
Yes. Flexible finance plans (optional mention) allow you to spread the cost over manageable payments.

Q: Can I test a unit by hiring before I buy?
Yes. Many customers hire a cold room first to confirm sizing and performance before purchasing.